<span class="g">Ocean Free</span>

Ocean Free

Family Owned

Family Owned

<span class="o">Ocean Freedom</span>

Ocean Freedom

CAIRNS PREMIER GREAT BARRIER REEF & ISLAND TOURSOperating Two Exclusive Reef Tours "Ocean Free" & "Ocean Freedom"

Small, personally guided Great Barrier Reef eco snorkel and dive experiences — designed for comfort, care and genuine connection with one of the world’s most remarkable natural wonders.

Not a crowded tour. Not a rushed experience. A carefully guided day on the reef — refined over 30 years. 

Locally owned and passionately operated by Perry Jones, Taryn Agius and their wonderful team.

Our story began with a shared love of the ocean and a commitment to creating experiences where every guest feels genuinely welcomed, cared for and inspired—where you’re known by name, not by number.

Perry has been working in the Cairns dive industry since 1988, managing reef operations on several small vessels. He met Taryn in late 1992 on one of the boats, and they purchased Ocean Free in 1996. Their dedication to exceptional guest experiences quickly earned Ocean Free a reputation as one of Cairns’ most respected personalised reef tours.

In 2005 they expanded that vision with the launch of Ocean Freedom, creating a second, complementary reef experience that offers spacious comfort, extended reef time and access to spectacular Outer Great Barrier Reef locations, while maintaining the same personalised approach that guests had come to love.

Together, the two vessels provide guests with the opportunity to choose the experience that best suits their style of adventure, while sharing the same commitment to their reputable service, safety and environmental stewardship.

“Many of our guests return time and again, recommending us to family and friends because they value the style of service, genuine connections with our crew and the relaxed atmosphere that has become the hallmark of “Ocean Free and Ocean Freedom”. While our vessels have grown and evolved over the years, one thing has never changed—our commitment to genuine hospitality and sharing our passion for the Great Barrier Reef.”

Today, Perry, Taryn and their dedicated crew continue to love what they do, taking great pride in ensuring every guest enjoys not only an unforgettable Great Barrier Reef adventure, but an all-round “feel good day” from the moment you step on board to the moment you depart ….and beyond!

“We believe the best reef experiences create lasting memories, and lasting memories inspire people to care for the Great Barrier Reef. We look forward to welcoming you aboard Ocean Free or Ocean Freedom, arriving as our guests and leaving feeling part of our ever-growing “Ocean Free & Ocean Freedom” family.

Safe, Personalised Reef Experiences - Your safety, comfort and enjoyment are at the heart of every experience we provide - Whether an adventurous snorkeller or diver looking to explore the Great Barrier Reef, a first-time snorkeller ready for a new adventure, or travelling with family or friends of varying ages and abilities, our experienced crew are committed to helping every guest enjoy the day with confidence - Our tours are designed for guests with a sense of adventure and a willingness to experience the reef, while recognising that everyone enjoys the day in different ways - Whether you prefer a day filled with adventure or a more relaxed pace, how active or leisurely you make it is entirely your choice - We've provided detailed information throughout our website, including tour suitability and accessibility, medical considerations and frequently asked questions. If you're still unsure which tour best suits your needs, our friendly reservations team is always happy to help on info@oceanfree.com.au or phone +61 7 40521111 We would sincerely love the opportunity to give you all a great day on the Great Barrier Reef, Taryn, Perry, Jazz and the Ocean Free & Ocean Freedom family.
What this Video
What this Video

Why Choose Cairns Premier Reef & Island Tours
Sail Ocean Free . Cruise Ocean Freedom

Personalised Tours

We value our guests and are committed to providing very personalised, caring tours on both boats, where you’re a name not a number.

Exclusive Sailing Trip

Ocean Free has an exclusive mooring 1km off Green Island offering international visitors and locals a sail, reef and island experience.

More Reef Time

Ocean Freedom gives guests 6 unrushed hours to explore 2 stunning reef destinations, Upolu Cay Reef and Outer Edge Upolu Reef.

The Best Crew

Crew members are hand-picked to provide unsurpassed service, professionalism, reef knowledge and a high respect for safety.

Fantastic Snorkelling

Step straight off our boats to snorkel the Great Barrier Reef, no deep, dark water!  The coral outcrops come up to just 1M under the surface for easy viewing. We provide guided tours, and our crew share their knowledge and passion  for the reef.

More Info about Fantastic Snorkelling

Scuba Diving

We have the highest ratio of dive instructors to divers (2:1) for our Non-Certified (intro) diving and small group Certified diving with complimentary guide to ensure you see the best parts of the reef. We take your safety very seriously.

More Info about Scuba Diving

Environment

Cairns Premier Reef & Island Tours are proud to announce that both their personal Great Barrier Reef Tours have been  Advanced Eco Certified tours for over 10 years, earning the Ecotourism  title of Green Travel Leader

More Info about Environment

Value for Money

Ocean Free and Ocean Freedom are both priced the same and offer great value for money, with lots of inclusions including all snorkel equipment and tuition, snorkel tours, food served throughout the day  and plenty of time at your reef destinations.

More Info about Value for Money

Testimonials

David D.
2 days ago
The Ocean Freedom day on the Reef was one of the coolest things i have done. We had great weather and the guides were super helping nervous people like myself. They basically make sure you relax and enjoy the experience. What a day. Thanks Guys
Response from the owner:Hi David, Thank you so much for your wonderful review! We are delighted that your day aboard Ocean Freedom was one of the coolest experiences you have had. It is especially lovely to hear that our guides helped you move through your nerves, relax and truly enjoy being out on the Reef. Making guests feel safe, supported and included is at the heart of what our crew do, and they will be so pleased to know their care made such a difference to your day. Thank you for choosing Ocean Freedom - what a day indeed! We would love to welcome you aboard again.
Asita A.
3 days ago
The Crew was the most attentive, kind and caring I ever had on a boat trip in cairns (and I tried many of them). The whole vibe was H20 like and I felt like in a Movie. Dive preparation by Tori was very nicely explained and she made sure, that we are all well preped for our cert dive. Storm was such a cool and Patient dive instructor! We felt safe and had so much fun in the water exploring with him! Thanks to Ellie for arranging the booking so spontaneosly and make it happen! At this Point shoutout to the Crew, where every single person on the boat made our Trip the best I ever had! ❤️
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Response from the owner:Hi Asita, Thank you for such an incredible review! Knowing that our crew were the most attentive, kind and caring you have experienced on your many Cairns boat trips means a great deal to our family and team. We loved hearing that the atmosphere felt almost like stepping into an H2O movie! Tori will be delighted that her thorough preparation made everyone feel ready and confident for the certified dive, while Storm will be thrilled to know that his patience, calm guidance and sense of fun helped you feel so safe while exploring underwater. We will also pass your thanks to Ellie for helping make the spontaneous booking possible. Most of all, thank you for recognising every member of the crew - they genuinely work together to make each guest feel cared for and included. We are so pleased they helped create your best reef trip yet!
Ojesh J.
3 days ago
One of the best experiences of our lives! Ocean Freedom Cruise delivered an unforgettable day out on the reef. ​Paul was an amazing snorkeling instructor - great instructions and took fantastic care of our friend in the water during scuba diving. ​To our scuba diving instructor Mia: an extra special thank you! My partner and I are beginner swimmers, but Mia looked after us with extra care and made us feel so safe in her arms. She led us all the way through the gorgeous underwater landscapes of Upolu Cay Reef and the outer edge. Thank you Mia 🙏, for showing us a completely different world out there - seeing the corals and rare species so close was breathtaking. ​Thank you both for being so kind and attentive. This is a memory we will treasure forever!
Response from the owner:Hi Ojesh, Thank you for such a heartfelt review! Knowing that your day aboard Ocean Freedom was one of the best experiences of your lives is an enormous compliment to our crew. Paul will be delighted to hear that his clear snorkelling instruction, kindness and attentive care made such a difference to your group. A very special thank you as well for recognising Mia. We understand how much trust it takes for beginner swimmers to enter the water and explore an unfamiliar environment, so it is wonderful to know that her extra care and reassurance made you and your partner feel completely safe and supported. Helping guests discover the corals and marine life of Upolu Reef at close range - particularly when they may never have imagined themselves doing so - is one of the most rewarding parts of our day. We will make sure Paul and Mia see your beautiful words. Thank you for trusting us with a memory you will treasure forever!
Ai P.
4 days ago
Fantástica experiencia haciendo este tour. El persona es encantador, la comida deliciosa y que decir de ver tortugas, corales y miles de peces de distintos colores y tamaños.
Response from the owner:Hi Ai, Thank you so much for your lovely review! We are delighted that you had such a fantastic experience and enjoyed the warmth of our crew and the delicious food onboard. Seeing turtles, beautiful corals and so many fish of different colours and sizes is a wonderful way to experience the diversity of the Great Barrier Reef. We are so pleased these special encounters helped make your day memorable. Thank you for choosing us for your reef adventure. We would love to welcome you aboard again!
Liv
5 days ago
Amazing experience with the Ocean Freedom tour! The staff is very friendly and knowledgeable and there is a lot of time at the reef. There's plenty of food on the boat and you can also purchase snacks and drinks if you'd like. At the end they also fed the fish (they have the license to do so) and it was a nice treat to see at the end. Highly recommend!
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Response from the owner:Hi Liv, Thank you so much for your wonderful recommendation! We are delighted that you had such an amazing day aboard Ocean Freedom and enjoyed the friendly, knowledgeable crew, generous reef time and plentiful food throughout the day. It is also lovely to hear that you enjoyed our small, carefully controlled fish-feeding demonstration at the end of the reef visit. This activity is conducted under our Marine Park permit and can be such a great opportunity to observe the fish up close and learn all the interesting facts about them! Thank you for choosing Ocean Freedom. We hope to welcome you back for another Great Barrier Reef adventure in the future!
Chris M.
5 days ago
We took the Ocean Free sailboat tour out to Green Island yesterday, August 24, and it was another brilliant day on the water. The classic schooner setting makes for a much more relaxed, personal experience compared to the larger ferry runs out of Cairns. The standout of the trip was our dive guide, Tori. Tori is exceptionally knowledgeable across all aspects of scuba diving. Having an actual dive instructor step into the role of dive guide made a world of difference—her focus on technique, safety, and background knowledge put everyone at ease immediately. We felt incredibly lucky to have her leading our group, and her expertise made the underwater tour both seamless and fascinating. Highlights: Vessel & Vibe: Intimate, unhurried sailing atmosphere with a attentive crew. Guide (Tori): Professional, deeply experienced, and an ideal instructor-level guide. Location: Great combination of reef diving and time to explore Green Island itself. If you're looking for a personal, highly skilled dive experience out on the reef, Ocean Free and Tori deliver across the board.
Response from the owner:Hi Chris, Thank you for returning to Ocean Free and for sharing such a thoughtful review. We are delighted that you once again enjoyed the relaxed, personal atmosphere of our classic sailing schooner and the combination of reef diving with time to explore Green Island. Your acknowledgement of Tori and the rest of the crew is especially meaningful -she will be absolutely thrilled to know that her experience immediately put everyone at ease and made your underwater tour feel both seamless and fascinating - we have always viewed our staff as our guest asset so it is always great to hear these comments. Thank you also for recommending Ocean Free to guests looking for a highly skilled, personal dive experience. We look forward to welcoming you aboard for another brilliant day on the water!
Caroline T.
5 days ago
Staff were fantastic and so accommodating. They were also very knowledgeable and fun. "Gary" the friendly Giant Trevally was definitely a highlight for the kids (and adults)!
Response from the owner:Hi Caroline, Thank you so much for your lovely review! We are delighted that you found our crew so accommodating, knowledgeable and fun throughout the day. Gary, our friendly Giant Trevally, certainly knows how to make an entrance, so it is wonderful to hear that he was such a highlight for both the children and adults! Those unexpected encounters often become some of the happiest reef memories. Thank you for choosing us. We would love to welcome your family aboard again for another Great Barrier Reef adventure!
ANGELA F.
6 days ago
Had an amazing day made all the more special by Mike, Luke and all the team. Bonus seeing so many whales which was a little pleasant surprise. The Crew and Mike are what made our day so so special, their hospitality was exceptional, they looked after everyone, nothing was too much for them and if it was they didn’t show it. Glass bottom boat with Luke and his knowledge of the Reef and fish was great. Guided Tour on the Reef by crew members was brilliant. They made every part of the day special and personal. Food, have to say was pleasantly surprised was great, lovely selection. The cheese, crackers and cake was a nice touch on the way back to shore. Well done to All the Crew, you are an exceptional bunch and made our experience of a lifetime so so Special.
Response from the owner:Hi Angela, Thank you for such a beautiful review! We are delighted that you had an amazing day with us, made even more memorable by the humpback whales joining us along the way! Your generous words about Mike, Luke and the entire crew mean so much. Creating a day that feels personal, caring and unhurried is at the heart of what we do, and it is wonderful to hear that their hospitality, knowledge and willingness to help made your experience so special. Luke will be delighted that you enjoyed his Glass Bottom Boat tour, and the whole team will appreciate your recognition of their guided reef activities and attentiveness throughout the day. We are also pleased the food exceeded expectations - including the cheese, crackers and cake on the journey home! Thank you for choosing us for such an important experience. We will make sure our exceptional bunch of crew see your lovely acknowledgement :)
Rik de G.
1 week ago
We hebben een fantastische dag gehad met Cairns Premier op het Great Barrier Reef. Voor het eerst gedoken. Super goede uitleg en begeleiding. Marie en Jean Luc waren top. Verzorging is perfect, je komt niks tekort.
Response from the owner:Hi Rik, Thank you so much for your lovely review! We are delighted that you had such a fantastic day on the Great Barrier Reef and congratulations on completing your very first dive. Marie and Jean Luc will be thrilled to know that their clear explanations, personal guidance and care helped make you feel so well supported throughout the experience. Hearing that everything was taken care of and that you wanted for nothing is exactly what our family business and crew hope to achieve for every guest. Thank you for choosing Cairns Premier Reef & Island Tours. We would love to welcome you aboard again for another reef adventure!
Tara I.
1 week ago
My friend and I went on the Ocean Freedom tour to Upolu Cay & Reef on 26/07/26 and were not disappointed!!! The day started dreary and drizzly but by the afternoon, it was beautifully sunny! The ENTIRE crew on board that day need an absolute pat on the back and management should know that their team is an absolute asset and should be acknowledged as such! They were bubbly, entertaining, knowledgeable and bloody passionate! They really made the tour top quality! For something different, we opted into the diving introductory! Ollie was our instructor for this and as someone who does a fair bit of meditation and breathing exercises, nothing could have prepared me for what the diving would be like. I thought I might have had to back out of it, but Ollie was so bloody patient with me and encouraging so after a few extra minutes we were underwater! Super grateful to Ollie for helping me through that because it was such an awesome experience in the end! To the crew on board that day, if you read this - Thank you! You guys should be proud of the effort you all put into making the day amazing, engaging and something that was really hard to not think about when we went back to reality (I mean work) the next day! You're freakin superstars! 🤩🥰🙏✨️ (📷 Little snap of just how truly stunning the day ended up) Can't recommend this tour enough! And bonus points because we love to support family businesses!
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Response from the owner:Hi Tara, What an absolutely wonderful review—thank you! Your generous words about our entire crew mean more than you could know. They genuinely put their hearts into creating a memorable reef day for every guest, and we will make sure the whole team sees your lovely acknowledgement. A special thank you for sharing your introductory diving experience. Breathing underwater can feel completely unfamiliar at first, so it was wonderful that you gave yourself those extra few minutes. Ollie will be thrilled to know his patience and encouragement helped you move through that uncertainty and enjoy such an awesome experience beneath the surface. From a dreary, drizzly beginning to sunshine and that stunning final view—it sounds like the Reef gave you a day to remember! Finally, thank you for choosing to support a local family business. After 30 years, that support still means the world to us. We would absolutely love to welcome you and your friend aboard again—you are both superstars too! 🤩💙
Birger F.
2 weeks ago
The tour overall was a great experience for our family. Our youngest got seasick, and the team took tremendous care of her. The food offered was delicious, and the sites themselves were sufficient. While snorkeling, we were able to see many different types of fish and turtles. The only thing that surprised us was the lack of color in the corals — we had expected more vibrant colors.
Response from the owner:Hi Birger, Thank you for sharing your family's experience. We are so pleased that you had a great day overall, enjoyed the food and saw such a variety of fish and turtles while snorkelling. We are especially glad our crew took such good care of your youngest when she became seasick. A little kindness and reassurance can make such a difference, particularly for a child, and we never want anyone to feel overlooked when they are unwell. We also understand your comment about the coral colours. Underwater colours are often naturally more muted than they appear in brightly lit or enhanced photographs because seawater filters the warmer red and orange wavelengths. Many healthy corals are naturally shades of brown, cream, olive, blue or purple, and their appearance also changes with depth, light and conditions on the day so this could have affected the depth of colour on your day too. We are glad the turtles and diversity of fish still made your family's reef experience special, and we hope to welcome you all again one day!
S C.
2 weeks ago
We had an excellent experience with Ocean Freedom. We did a scuba dive, snorkeling, and the glass bottom boat. The food was great. My partner was quite nervous about diving, however I have to give Mia the highest praise - she was so patient and settled her nerves so that my partner was able to dive and see so much. We were so grateful to Mia for how she handled it and for her guidance and warmth, a credit to the diving community!
Response from the owner:Hi S C, Thank you so much for your wonderful review! We are delighted that you enjoyed the full Ocean Freedom experience - SCUBA diving, snorkelling, the Glass Bottom Boat tour and, of course, the food. A special thank you for recognising Mia. Taking those first breaths underwater can feel very unfamiliar, and her calm patience, warmth and reassurance are exactly what can turn nervousness into an unforgettable experience. Mia will be thrilled to know that she helped your partner feel safe and comfortable enough to enjoy the dive and discover so much beneath the surface. Your description of her as a credit to the diving community means a great deal to us. We will make sure she sees your lovely words, and we would be delighted to welcome you both aboard again!
Bernd F.
2 weeks ago
Der Schnorchel-/Tauchausflug auf der Ocean Freedom war wirklich toll. Die Gruppengröße mit ca. 60 Leuten war voll in Ordnung, man wurde super verpflegt vom jungen aber kompetenten Team und die Spots waren gut gewählt. Es schienen exklusive Spots von Ocean Freedom zu sein, weshalb man nie etwas mit anderen Gruppen zu tun hatte. Auf der Rückfahrt haben wir Wale gesehen, wofür auch noch ein extra Zwischenstop eingelegt wurde. Die Tour können wir auch mit etwas kleineren Kindern sehr empfehlen!
Response from the owner:Hi Bernd, Thank you so much for your lovely review! We are delighted that you and your family had such a wonderful day aboard Ocean Freedom and felt so well cared for by our crew. It is also lovely to hear that the group size felt comfortable and that you enjoyed the spacious, uncrowded feeling at our two reef locations. Seeing the humpback whales on the journey home was a very special bonus, and we are so pleased our skipper was able to pause so everyone could enjoy the moment. Thank you also for recommending Ocean Freedom to families with younger children. Our crew genuinely love helping guests of all ages feel safe, included and excited about the Reef. We would be delighted to welcome you all aboard again!
kyle M.
2 weeks ago
My family and I had the best experience onboard the “Ocean Free” this week. The crew were extremely attentive and lovely. They explained everything in depth and presented so much knowledge and passion for the Great Barrier Reef. The food was also a massive highlight, they put on a great spread! A special shout out to Mia, who made the trip all the more special for us. My mum is struggling with mobility due to her cancer, and we were worried that she might not get to have the same experience as us. Mia assured us that this wouldn’t be an issue and even towed her around the reef on a life ring so that she wouldn’t miss out. This is only one shining example of the patience and kindness shown by the whole crew over the day. I couldn’t not recommend this company and their services any more highly. If you’re on the fence for what tour service to choose, this is your sign to go with the crew at Ocean Free(dom).
Response from the owner:Hi Kyle, Thank you so much for your lovely words. We are delighted that your family had such a wonderful day aboard Ocean Free and enjoyed the crew’s attentiveness, reef knowledge and passion—as well as the food! Your words about your mum also mean a great deal to all of us. We never want someone to feel left behind when there is a safe and caring way to help them share the experience with their family. Mia truly embodies that philosophy, and she will be incredibly happy to know that her reassurance, patience and personal assistance allowed your mum to explore the Reef alongside you all. This is exactly the kind of care our crew hope every guest feels throughout the day. Thank you for trusting us with such an important family experience and for recommending Ocean Free and Ocean Freedom so wholeheartedly. Please pass our warmest wishes to your mother. We are thrilled to have made some beautiful shared memories of the Great Barrier Reef for you all - it truly is a special place :) 💙
Moses-Gereon W.
2 weeks ago
Wir hatten eine tolle Ausfahrt mit Ocean Freedom aufs Riff! Das erste Mal schnorcheln mit John Luca, Paul und Storm. Einweisungen und Führungen waren super! Ein sogar deutscher Guide hat mich super ins tauchen eingewiesen. Tour anschließend mit Paul der bei einem 1:1 Tauchgang ideal auf mich eingegangen ist und viele spannende Dinge gezeigt hat. Danke auch an unseren Skipper und Guide aus dem Glasboden-Boot!! An Board gab es immer Getränke und Snacks/Essen. Später cracker, Käse und Kuchen. Alles sehr lecker. Die Musik auf dem Boot war super! Komme gerne noch einmal mit😊
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Response from the owner:Hi Moses-Gereon, Thank you so much for your wonderful review! We are delighted that you had such a fantastic day aboard Ocean Freedom and enjoyed your first snorkelling experience with John Luca, Paul and Storm. It is lovely to hear that having a German-speaking guide made your introduction to diving more comfortable. Paul will be especially pleased to know that his personalised guidance during your one-to-one dive helped you feel supported while discovering so many fascinating parts of the Reef. We will also share your thanks with our skipper and Glass Bottom Boat guide. The whole crew will be thrilled that you enjoyed their briefings, guided activities and care throughout the day—as well as the food and music onboard! Thank you for choosing Ocean Freedom. We would absolutely love to welcome you back for another reef adventure! 😊
Carlos C.
3 weeks ago
Fantastic experience for the whole family. The snorkelling experience was fantastic , particularly for my child. My child was looked after by a diver the whole time, not only safe but the diver (Anna) also spend a lot of time showing and explaining everything about the reef. My child had a once in a lifetime experience. The whole crew was amazing friendly and knowledgeable. Also, Sunscreen, food and all equipment provided.
Response from the owner:Hi Carlos, Thank you so much for sharing your family’s experience. Knowing that your child felt completely safe, personally cared for and able to learn so much about the Reef makes us incredibly happy. Anna will be delighted to hear that the time she spent guiding, showing and explaining the marine life helped create such a special, once-in-a-lifetime experience. Our crew genuinely love helping children and families feel comfortable in the water while discovering the wonders of the Great Barrier Reef, so your kind words about their friendliness and knowledge mean a great deal to us. Thank you for choosing us for your family’s reef adventure and hope. to see you back in board in the future!
Darlene E.
3 weeks ago
I am so happy I chose Ocean Free for my first Outer Reef tour! It was an incredibly fun and personalized experience with fewer than 15 people on the boat, which made it feel relaxed and uncrowded. I also did my first intro scuba dive, and the crew made me feel completely safe and at ease from start to finish. The staff were absolutely next level—friendly, knowledgeable, encouraging, and genuinely passionate about making sure everyone had an amazing day. I couldn’t have asked for a better introduction to the Great Barrier Reef. Highly recommend!
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Response from the owner:Hi Darlene, Thank you for your review! ! We are so happy you chose Ocean Free for your first Great Barrier Reef experience. It sounds like you enjoyed an especially intimate day, and we love hearing that the relaxed, uncrowded and personalised atmosphere made it feel so special. Congratulations too on completing your first introductory SCUBA dive! Feeling completely safe and at ease is exactly what we want for every first-time diver, and our crew will be delighted to know that their encouragement, knowledge and genuine passion helped make the experience so memorable. Thank you also for your heartfelt recommendation. It is very much appreciated :)
Richard K.
3 weeks ago
Fantastic experience with this fun, safe and service-oriented crew from a family-owned business. Highly recommended!
Response from the owner:Hi Richard, Thank you so much for your wonderful recommendation! Fun, safety and genuinely caring service are at the heart of everything our family business and crew aim to provide, so it means a great deal to know that these qualities stood out during your day with us. Thank you for choosing Ocean Freedom—we would love to welcome you aboard again for another Great Barrier Reef adventure!
Lawrence I.
3 weeks ago
The crew was amazing. Our family had an amazing day!
Response from the owner:Thank you for your review - we are thrilled you and your family had an amazing day :) Hope to see you all again in the future!
xl
3 weeks ago
Ive gone snorkelling before, with a different operator but this time after reading through reviews and recommendations, I decided to go with Ocean Freedom on the 30th July and it was a fantastic experience ! First, I would like to emphasise that marine life & weather are things the crew cant control. However, the link to the meteorological/coastal report for the area is very helpfully included in their website which made it helpful for me to decide if it would be a good day to go snorkelling. Besides being a little windy, being the dry season & all, the visibility underwater was great and there were tons of marine life ( including rays, sharks, sea turtles ) and we were blessed with beautiful clear blue skies and sunny weather which made this experience so much more magical. The reef ( Upolu reef ) that we were brought out to was really beautiful and private, there weren't many other boats/people out there, and the best part was that there were only 33 people onboard that day, which made for an incredibly personalised experience ! The crew were so energetic and knowledgeable & made the whole day so fun. They were even sharp eyed enough to spot a whale from afar while we were en route to Upolu Reef & stopped the boat to point it out to us ! What i appreciate most was the guided snorkel tours. We were split up into 3/2 groups, and there was a member of the crew bringing us around ( we followed her, I believe her name was Mia (?) I do apologise if I got her name wrong, I'm terribly bad with names ), she would dive into the water and point what/where we should be looking at and explain the various marine life we were looking at, which was really helpful rather than us cluelessly swimming around not sure what we were looking at. The instructors also prioritized the safety and wellbeing of everyone & consistently checked up on the wellbeing of all the participants before, during & after every activity ensuring everyone was okay and accounted for. It is clear safety is their number one priority ! The crew were also what made this experience so amazing. They were not just knowledgeable about the marine aspect, but also were proactive in ensuring our comfort. Some of us sitting in the air-conditioned area of the boat were cold & shivering after snorkelling as the hatch leading to the fwd was open & wind was blowing in. Although the crew were extremely busy, having to clean our used equipment, man the food station, do the headcount, they noticed we were cold and kindly offered to close the hatch for us, which I really appreciate ! While snorkelling at the second location I noticed that one of the divers & i think one of the diving instructors by the name of Tom ( again im sorry, im bad with names ) had surfaced because of an issue with said diver's goggles ( iirc water had entered his goggles ) . The diver was grabbing onto Tom's wrist but there was no judgement or laughing, instead Tom was patiently encouraging & assisting him, and assuring him he was doing a good job which was actually really nice to see ! As someone who works in the service industry myself, I understand how much teamwork & effort it takes to make a day like this go so smoothly, and I can tell that it starts from not just the leaders, but from within. The crew all had amazing teamwork and it was felt by all of us onboard ! So once again a huge thank you to the staff for making this day such an unforgettable and amazing one for all of us 🤍🐢🌏✨️ I learnt so much more about the GBR & the marine life that call it home & will definitely be back !
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Response from the owner:Thank you so much for taking the time to write such a thoughtful and detailed review. It means a great deal to our whole team. We are so pleased you had beautiful reef conditions, saw such a wonderful variety of marine life — and even had a whale make an appearance on the way! Loved reading your comments about the guided snorkelling, the crew’s knowledge and the small things they noticed throughout the day, from checking everyone’s wellbeing to making the saloon more comfortable when guests were cold. That is exactly the kind of personal care we want people to feel onboard so wonderful to hear. We will pass on your comments to the crew, including Mia and Tom - they will be very happy to hear. Thank you for choosing Ocean Freedom after doing your research, and for sharing your experience so generously. We would love to welcome you back to the Great Barrier Reef again!
Tiffany C.
3 weeks ago
Excellent company! Feeling very fortunate we booked our Great Barrier Reef tour with Ocean Freedom. We have done boat tours all over the world and this was one of the very best. Even the humpback whales said hi. It had something for everyone. Want to scuba dive— check. Snorkel- check. Don’t want to get wet or have small children and would like to see the reef- check. They have a glass bottom boat that they will take you out on the reef Feeling a little surly because you are traveling with people that vacation very differently than you? Their idea is adventure travel and yours is relaxing at a bar and eating amazing food. Also check. They serve an incredible breakfast and lunch buffet. And fruit and cheese platters with cake! All included in your tour price and you can purchase your drinks after 11:30. 😀 With breath taking views. The staff is friendly, hard working and knowledgeable. And more concerned about safety than any other tour I’ve experienced. I didn’t have a “buddy” to snorkel with so I was put in a group with Jean Luke. He was delightful and informative. And found clown fish for us to see. The guides go out with you and if you are not comfortable snorkeling have a ring you can hang onto. At the end they informed us they were a family owned company. And it shows. The excursion felt more like a day out at the Great Barrier Reef with your friends in an amazing boat than a tour. Well done. Thanks for the incredible memories.
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Response from the owner:Hi Tiffany, Thank you for your lovely review! Knowing that Ocean Freedom was one of the very best boat tours you have experienced anywhere in the world is an enormous compliment to our family and crew. We absolutely loved your checklist! Whether guests want to dive, snorkel, explore from the Glass Bottom Boat, enjoy the food and views, or simply relax with a drink, we want everyone to find their own perfect way to experience the Reef. Having the humpback whales stop by to say hello was indeed a very special bonus! Your comments about our safety standards also mean a great deal. Safety underpins everything we do, while personal guidance ensures that no one feels excluded or uncertain. Jean Luc will be delighted to know that his friendly company, reef knowledge and clownfish discovery made your snorkelling experience so memorable. Most of all, your description of the day feeling like a Great Barrier Reef adventure with friends—rather than simply a tour—embodies our family business philosophy so it is wonderful to hear you felt that care with our great crew. Thank you for choosing Ocean Freedom and for sharing such a thoughtful recommendation. We are so pleased to have helped create these incredible memories for you! 💙.......you might just have to return again in the future!
Max H.
3 weeks ago
⭐⭐⭐⭐⭐ We had an amazing experience with our whole family! Both the introductory scuba dive and the snorkeling trip were absolutely incredible. The dive sites were beautiful and full of marine life. The instructors and the entire crew were exceptionally friendly, professional, and welcoming. We felt safe at all times, especially during the scuba dive, where each instructor only took care of two guests. The atmosphere on the boat was fantastic, and everything was perfectly organized from start to finish. We would definitely come back and can highly recommend this experience to anyone visiting the area. A well-deserved 5 out of 5 stars!
Response from the owner:Hi Max, thank you so much for your wonderful review. We are delighted that your whole family had such a memorable day with us and that you enjoyed both the snorkelling and introductory diving. It is especially lovely to hear that you felt safe, welcomed and well cared for throughout the day. Our 1:2 introductory dive ratio is very important to us, so it means a great deal to know that this helped make the experience comfortable and enjoyable. We will be very happy to share your kind words with the crew. Thank you for choosing Ocean Freedom, and we would absolutely love to welcome you and your family back to the reef one day!
Chiara A.
4 weeks ago
Amazing excepirence with a very professional crew!!
Response from the owner:Thank you Chiara! - we are thrilled you had a great day with us on the Great Barrier Reef! Our crew love looking after all and showing you the amazing marine life.
Louise H.
1 month ago
We went out yesterday with these guys and had the most amazing day snorkling & scuba diving ( both of us were not sure we'd do the scuba bit) Ollie was the most patient instructor, and was in no rush to push us beyond our comfort zone, resulting in a fabulous experience. The rest of the team were so welcoming, happy & genuine in their interaction with the guests. Thank you Matt, Maddy, Storm, Reece & Paul.
Response from the owner:Thank you Louise! We are thrilled you had a fabulous experience and well done with your first time dive. We only allow 2 divers to one instructor for these Introductory dives and employ passionate and caring crew so we are very happy to hear you enjoyed our team's hospitality and knowledge :) and will pass on your comments to them.
Marco B.
1 month ago
Einfach nur klasse was die Mannschaft da leistet. Eines der letzten Tourunternehmen in Familienbesitz. Und das merkt man. Die Crew geht super miteinander um und bietet ein besonderes Erlebnis. Besonderen Dank gilt Anna für da betreuen meiner Tochter. 10 von 5 Sternen
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Response from the owner:Hi Marco, thank you very much for this wonderful review — and of course for the 10 out of 5 stars! We are especially pleased that you could feel the difference that a family-owned business and a team who genuinely enjoy working together can make. Thank you also for your lovely words about Anna and the care she gave your daughter. We will be very happy to pass your compliment on to her and the whole crew. It was a pleasure having you and your family onboard, and we would love to welcome you back to Ocean Freedom anytime!

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